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Common Issues & Solutions

Generation Issues

Ebook generation is slow

High-quality content takes time. Typical generation time is 3-8 minutes depending on length and complexity.

Content quality is poor

Try providing more detailed descriptions, specific themes, and clear target audience information.

Cover doesn't match content

Use custom cover prompts to specify exactly what you want on your book cover.

Account & Billing

Can't access Pro features

Ensure your subscription is active. Check your account settings or contact support if issues persist.

Payment failed

Verify your payment method details and ensure sufficient funds. Contact your bank if the issue continues.

Want to cancel subscription

You can cancel anytime from your account settings. You'll retain access until the end of your billing period.

Still Need Help?

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